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16 Metrics of Healthy Customer Service-Oriented Businesses: Part One

Inkling

So when we came across Forbes’ blog post identifying five crucial customer-centric employee traits , we were intrigued. In an effort to keep things short and sweet, in part one of a three-part blog series, we will focus on QSR first. Specifically, quick-service restaurants (QSRs), retail organizations, and hotels.

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