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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

Factors such as little supervisor support, pay/benefits, poor job fit, and the most overlooked reason - lack of TRAINING. If you’ve been wondering why your agents have been struggling as of late, pay attention to these sure-fire signs that signal you need to invest more time and dollars into your remote call center training.

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How to make compliance training effective & human-centric

eloomi

How to make compliance training effective & human-centric. Cybersecurity breaches, data privacy neglect, discrimination, and violation of regulations – there are lots of incidents that can happen due to employee misconduct. Effective and human-centric compliance training helps you mitigate risk and improve business outcomes.

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Best Employee Management Software Solutions

ProProfs

From hiring and onboarding to ongoing training, communication, performance management, and benefits administration, these tools help you keep a workforce engaged, productive, and aligned to business goals. ProProfs Training Maker. Performance Coaching. Learning & Skill Development. Performance & Coaching.