How to Conduct a Customer Service Assessment
ProProfs
OCTOBER 26, 2022
You can easily check candidates’ reading or listening comprehension skills by conducting customer service quizzes that present quiz-takers with a passage or audio clip and ask questions based on it. Cognitive Skills . Multitasking ability . ProProfs Quiz Builder. View This Assessment. Email Etiquette. Critical thinking.
52 
Let's personalize your content