Collaborative Learning Design Groupware Virtual World 
Jay Cross
MARCH 26, 2010
In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Want to understand the emerging world of social software? The potential effect on learning and knowledge management is huge. And the group replied: Emphasis on institutions 0.
Jay Cross
MAY 23, 2008
1 most influential management thinker in the world.&# Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. There’s also a level below that specifies the Place the learning or performance is happening.
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