ID Reflections

JULY 20, 2011

Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center. Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. This happens due to various reasons.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Jay Cross

NOVEMBER 15, 2009

Learn how it is transforming collaboration from the man who coined the term. Practical ways of influencing educational needs, as well as enterprise strategies, are highlighted as the solutions for knowledge worker evolution are considered. People already share knowledge within the enterprise.

KM 38

KM Social Networks Authoring Tools Case Study 38

Janet Clarey

APRIL 2, 2009

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Social media, in general, is misunderstood in many organizations. information/knowledge workers.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

Collaborative Learning 18. Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. After the war, big corporations replaced small companies. What’s the hurry?

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71