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7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. 7 Steps for Effectively Handling Customer Complaints. Say Thank You.

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7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

Without a robust learning system in place, your business is more likely to lag behind your competitors and experience long-term problems. In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. Your customer reviews have plummeted. Your turnover rate has skyrocketed.