Living in Learning

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PERFORMANCE INSIGHTS: An Insight-Powered, Critical-Thinking Engine

Living in Learning

L&D owns a monster up-front search task to allow research and curation of source content for training…we read and watch videos…we cut & paste…we use SnagIt…we rewrite…we share documents to collaborate with colleagues and/or approvers/SMEs…we glean roughly 2% actionable information after confirming value and relevance.we

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Finding the Learning & Performance Black Box

Living in Learning

Question: If flawed performance was a jet airliner with a broken engine how far would it fly? Answer: All the way to the scene of the crash. And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions.after they find the black box.

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From Workflow Documentation Springs Exemplary Performance

Living in Learning

He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations.

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Harvesting Learning’s Fruit: A Downstream Training Investment

Living in Learning

Likewise, this effort is done with intent to serve the fine-tuning of existing training efforts and formulation of new tools or re-engineering of existing tools. I cannot fix it if I do not know where or why it failed to support. Notice in Figure 3.0

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PDR Design Model Supports Shift to Learning Design in the Work Context

Living in Learning

Harvesting best practices becomes an essential take of training because the re-design engine should continually inject improvements and discoveries from the field into both formal learning content and informal repositories and communities. Summary Thoughts.

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The Learning Continuum – Using the PDR Design Model

Living in Learning

Harvesting best practices and feedback on relevance and effectiveness of tools feeds the design/re-design engine that enables new or improved Performer Support that gets baked into the introduction of “new” tools in the Prepare phase for the next learners. Notice in Figure 1.1