Clark Quinn

AUGUST 26, 2008

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0

Performance Support 129

Performance Support Support Performance Wiki 129

Tony Karrer

MARCH 3, 2008

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Jay Cross

MAY 26, 2015

It goes by many names, from Enterprise 2.0 The Workscape should address the needs of learners throughout the extended enterprise. Job aids, bookmarks, FAQs, aggregation, curation. Enterprise social network. As many as four out of five large multinationals report they are undergoing a digital transformation.

Metrics 36

Metrics Compliance Training Social Networks IBM 36

Jay Cross

AUGUST 31, 2012

That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. A diverse learning library, made up of videos, FAQs and links to relevant information. You probably can’t afford, and definitely don’t need, to create your own Facebook or Google behind your firewall. People come first.

Social Networks 76

Social Networks Collaboration Collaborative Learning Diversity Training 76