Help, KM, Social Software and Support

How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

JANUARY 24, 2011

However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, collaboration, and/or social learning. We learn a little and dismiss it or jump on the bandwagon, but do we really know what they are and how they can help? Enterprise 2.0

Enterprise 2.0

Enterprise 2.0 Alternatives Groupware Social Networks

Lurking is Not a Static State

ID Reflections

JULY 20, 2011

Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center.

Communities of Practice

Communities of Practice IBM Community Jive

eLearning Learning

How to Stay on Top of Training Demand? Know the Alternatives

Lurking is Not a Static State

Webinars

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