article thumbnail

10 Customer Service Solutions

Ed App

ITIL conveys the best practices adopted for offering customers IT services. Additionally, candidates learn how to research customer reviews and do reputation management. For the best training, this computer learning software can be combined with other digital adoption platforms.

article thumbnail

Wearing out our welcome

Learning with e's

What chimed with digital reputation and literacies from Kelly's presentation was his various stories about wearable technologies. We have already learnt that there are new and emerging social mores and conventions that we need to adopt. For example, texting in upper case letters is deemed to be SHOUTING. Unported License.