Online Reputation Management: 9 Techniques for the Prosperity of Your Brand

Your Training Edge

Online reputation management is as much about promoting good news as it about burying the bad news and negative reviews that every business will come across at one point. The only way you can actively promote positives is by taking a proactive approach to reputation management.

Current Communications Training Is Insufficient for Reputation and Crisis Management. Here’s How to Improve It.

Training Industry

Current Communications Training Is Insufficient for Reputation and Crisis Management. Uncategorized communication training crisis management Leadership Training reputation management

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7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

This is your chance to rebuild your reputation in the customer’s eyes. Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if you work with them to solve the problem.

Social media workshop is a success for Saffron and charities

Saffron Interactive

From Saffron’s award winning instructional design team, senior instructional designer Kim George recently presented at a social media workshop with client and marketing manager Joanna Liem. Organised in collaboration with the not for profit partnership Time & Talents, the reputation management consultancy ReputationInc and Whizz-Kidz, a charity for disabled young people, the event was a huge success.

7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. A new Learning Management System (LMS) is a solution that allows you to achieve all three of these goals simultaneously.

10 Tests of Good Digital Citizenship

Marcia Conner

What every student needs to know about online reputation management, digital citizenship and cyberbullying , does a terrific job coaching students through the gray areas of communicating online. How are you affecting their online reputation?

6 Strategies to Reinvent the Way We Lead

CLO Magazine

Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen.

Making sense of digital

Learning with e's

The responses came in thick and fast, including collaborative competence (probably a blog post in itself), identity management, self presentation, and navigating digital sources, filtering, selecting and assessing content for accuracy and veracity (thanks to Kandy Woodfield ).

Saffron organises social media workshop for charities

Saffron Interactive

Saffron is striving to change this by organising a social media workshop in collaboration with the not for profit partnership Time &Talents, the reputation management consultancy ReputationInc and Whizz-Kidz, a charity for disabled young people. Social media is a hot topic in all industries and businesses nowadays.

Wearing out our welcome

Learning with e's

David Kelly addressing Learning Technology delegates I launched a new module for my first year students today called 'Digital Reputation and Digital Literacies'. What chimed with digital reputation and literacies from Kelly's presentation was his various stories about wearable technologies.

Expert Advice on Effective Small Business Marketing

Your Training Edge

If you own a small business, chances are you have never worked harder in your life. When you’re busy establishing yourself and getting those first clients or customers, marketing can seem like an overwhelming challenge.

Using social media for eLearning (a look at the top 6 social platforms)

eFront

And indeed, people already use them for things ranging from gaming down to email replacement and even disaster management. Social media have become an indispensable part of modern life.

Using social media for eLearning (a look at the top 6 social platforms)

eFront

And indeed, people already use them for things ranging from gaming down to email replacement and even disaster management. Social media have become an indispensable part of modern life.

195 posts about MOOCs

Jay Cross

From Learning Management to Personal Knowledge Management. The future of academic certification: universities, MOOCs, aggregators, and peer reputation ROSS DAWSON | MONDAY, FEBRUARY 4, 2013. Page 1 of 2. Previous | Next. GEORGE SIEMENS. JUNE 3, 2012.

OER 95

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

Pretty soon, well also see the advent of reputation management, auto-generated ONA maps, and new reports on stuff like sentiment analysis, key influencers, and "hot" topics. In my blog, I was focused on metrics that would help us to understand, manage, and improve the networked (or social) learning eco-system. eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0

Co-creation

Jay Cross

1 most influential management thinker in the world.&# reputation management. ( Fortune Magazine ). The Times of London calls C.K. Prahalad “the No. I wouldn’t argue. And he’s about to contribute another important idea to business. The buzzword you’ll be hearing and using a lot more is “ co-creation.&# It’s the latest addition to the Prahalad lexicon, which you’re already employing, perhaps without knowing it.