PDG

APRIL 15, 2024

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52

Sales Assessment Performance Metrics 52

PDG

DECEMBER 19, 2023

In this article, I’ll explore the reasons for mediocre outcomes and provide some insights into how you can improve program effectiveness. Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job.

Leadership 59

Leadership Metrics Develop Knowing Doing Gap 59

PDG

NOVEMBER 7, 2023

Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques. Doing so lowers the bar of effectiveness.

Sales 59

Sales Strategy Metrics Behavior 59

ID Reflections

JULY 30, 2014

In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. Some further research into the Knowing-Doing Gap led me to his website: [link]. We know that effective learning leads to visible behavior change. People should start to do things differently.

Performance Support 167

Performance Support Performance Knowing Doing Gap Coaching 167