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Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Recent research by the Technology Services Industry Association (TSIA) reveals the impact of training on several key dimensions of customer adoption: 68% of trained customers use products more often. Until a few years ago, customer training platforms didn’t even exist as a separate segment of the learning management system (LMS) market.

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Insight – The Top 50 LMS 2017 Report

eLearning 24-7

You can still buy the 2016 Top 50 LMS Report (BTW). The same could be said for the LMS (and all its subsets) industry. Then, within 24 hours, you will receive a second e-mail with an unique username and password, which will allow you to access The Craig Weiss Group Top 50 2017 LMS Report site. And I’m along with them.

Report 62
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Four LMS Trends whose hype isn’t meeting reality

eLearning 24-7

What LMS vendors are not doing is incorporating products that people can win with all those wonderful points. . Nor are vendors offering a store whereas customers – clients can purchase items ahead of time to enable learners to use their points toward some items. Being seen more in iTunes than Google Play.

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Are learning experiences only for an LXP?

eLearning 24-7

Next, came iTunes, which went from just music to e-books, movies and eventually podcasts. Now, they have dumped iTunes and split into three different streams of content for purchase, yet still sell hardware and oh yeah, an operating system. Let’s remember that it isn’t the fault of the LMS, for how it is being used.

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Insight – The Top 50 LMS 2017 Report

eLearning 24-7

You can still buy the 2016 Top 50 LMS Report (BTW). The same could be said for the LMS (and all its subsets) industry. Then, within 24 hours, you will receive a second e-mail with an unique username and password, which will allow you to access The Craig Weiss Group Top 50 2017 LMS Report site. And I’m along with them.

Report 40
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Top 10 LXP/DLP Mid-Year Rankings

eLearning 24-7

Learner-Centric is being phased out. The initial reason on why the LXP market took off was the whole messaging push of these systems being learner-centric compared to an LMS, and that content-driven is a key angle to this, while LMSs are not that. Scenario: You have 5,000 learners in the LXP/DLP. The problem?

Metrics 68
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10 Systems I’d recommend on any given day

eLearning 24-7

One system targets only customer education/training, partner training, what we refer to as B2B and B2C (customer being the company’s or business customers) or it can be an association whereas the members receive the training. Outstanding UI/UX for learners and administrators. Learner UI/UX is elite. Absorb LMS.

System 59