E-Learning Provocateur

MAY 24, 2011

Someone asked me recently where they can learn more about customer-facing social media; or in other words, social media used to engage externally with customers rather than internally with colleagues. The Corporate Blogging Book. HubSpot Blog. • {grow}. They just happen to be outside of your organisation. .

Social Media 166

Social Media Case Study Media Social 166

Everwise

DECEMBER 20, 2016

Companies are realizing that they must leverage that diversity if they are to produce better products and services. Customers will increasingly evangelize a brand because of its diversity philosophy, giving diversity an ROI that is hard to ignore. in 2015, has a custom web-enabled service called “Mentoring Works!”

Diversity Training 36

Diversity Training Companies Case Study Voice 36

Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. No anonymous users.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Clive on Learning

JUNE 29, 2011

Perhaps the most used feature of the system is the discussion forum, although there is a top-down element as well through corporate blogs, news and videos. If needs be, employees can ring the IS Service Centre or one of the trainers.” Since Tiina took over the department in 2005, she has overseen some impressive changes.

Blended Learning 70

Blended Learning Virtual Classroom Diversity Training Saba 70

The Learning Circuits

MARCH 5, 2007

Ok, so it looks like Learning Circuits Blog is not a spam blog after all. She was in charge of designing training and support systems to help people transition into management roles throughout the organization (customer service, sales, operations, etc.). So, this month, The Big Question is.

Big Question 40

Big Question Support Management TechKnowledge 40