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e-Clippings (Learning As Art): Zone Alarm Listen UP!! This is NOT Customer Service!

Mark Oehlert

This is NOT Customer Service! My problem, beyond the obvious, is that the response from Zone Alarm acts as if this is just something that happens all the time (probably does) but worse than that - that it is somehow acceptable to create a product that routinely kills multiple hours of customers time fixing the problem!

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e-Clippings (Learning As Art): HHS and Federal Government Blogs

Mark Oehlert

Spies Use Custom Videogames to Learn How to Think" (WIRED) | Main | The e-Learning Guilds Call for Presenters at DevLearn 2008 » May 14, 2008 HHS and Federal Government Blogs Did you know that the Secretary for Health and Human Services has a blog ? federal government blogs here. of Transportation blogs.

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Escape from Compliance Training Jail - The Rapid eLearning Blog

Rapid eLearning

The Rapid Elearning Blog. Tom, Great points - I would like to add a couple more - in hopes that you may address these with your upcoming blog. Vocescuola - 7 Proven Techniques For Keeping Your E-Learning Customers Happy. These 3 Tips Can Change Your Compliance E-Learning Forever - The Rapid eLearning Blog. 30 comments.

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e-Clippings (Learning As Art): Open Laszlo Gets Its Own Track and Big Customers for the open source webtop platform

Mark Oehlert

It sounded interesting and I have heard rumors that one of the armed services in the U.S. The company also announced just last month thatits customer base, now in the hundreds, continued to grow at a strongpace, while its global community of developers increased to over 75,000members. alone duringthe first half 2007.

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LMS/LCMS Social Media & Side Notes

eLearning 24-7

Customers could post comments and others could respond. Which of these could you see as beneficial to your employees, your customers or both? Vlogging (Video blogging) – Blip.tv. Presence Applications (aka micro-blogging ) – Twitter. Blogs - WordPress, Blogger. Social Measuring - Technorati.

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We're #3! We're #3!

The Learning Circuits

Recently I spent a little time pondering a statement that I've ascribed to for sometime now: In a ranking of all of the groups in a typical organization who have the responsibility for helping direct the learning of employees or customers, corporate training would finish 3rd - at best. Often without help from the corporate training group.

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Finders keepers, losers weepers

Clive on Learning

In fact Peter wrote what was probably the definitive book on the subject, Information Architecture for the World Wide Web , which I vaguely recall reading some time back (I find that now I blog a review of any book I read, I remember much more, which for me is an invaluable side effect of blogging).