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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

According to a 2015 study by the Electronic Journal of Business Ethics and Organization Studies, the average turnover at call centers globally is 35-50%. Factors such as little supervisor support, pay/benefits, poor job fit, and the most overlooked reason - lack of TRAINING. So, what’s causing agents to burn out so quickly?

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11 Best Compliance Training Platform for 2023

Paradiso

In today’s ever-changing world of rules and regulations, businesses must follow various laws and industry guidelines to ensure they operate ethically and smoothly. Compliance training is a crucial part of this process. To help you with this, we’ve curated a list of the best compliance training platforms.

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How to make compliance training effective & human-centric

eloomi

How to make compliance training effective & human-centric. Cybersecurity breaches, data privacy neglect, discrimination, and violation of regulations – there are lots of incidents that can happen due to employee misconduct. Effective and human-centric compliance training helps you mitigate risk and improve business outcomes.

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Best Employee Management Software Solutions

ProProfs

From hiring and onboarding to ongoing training, communication, performance management, and benefits administration, these tools help you keep a workforce engaged, productive, and aligned to business goals. ProProfs Training Maker. Learning & Skill Development. Online Employee Directory. Take a look.

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2019 Integrity Compliance and Ethics Learning – 134 Firm Benchmark study

Interactive Services

In early 2019 , the Integrity compliance training team gathered insights and compliance training trends from 134 global firms who collectively train 2.7 Participants were drawn from senior compliance learning professionals in North America, Europe and Asia who deliver training to workforces in 103 countries every year.

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2019 Integrity Compliance and Ethics Learning – 134 Firm Benchmark study

Interactive Services

In early 2019 , the Integrity compliance training team gathered insights and compliance training trends from 134 global firms who collectively train 2.7 Participants were drawn from senior compliance learning professionals in North America, Europe and Asia who deliver training to workforces in 103 countries every year.

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2019 Integrity Compliance and Ethics Learning – 134 Firm Benchmark study

Interactive Services

In early 2019 , the Integrity compliance training team gathered insights and compliance training trends from 134 global firms who collectively train 2.7 Participants were drawn from senior compliance learning professionals in North America, Europe and Asia who deliver training to workforces in 103 countries every year.