Jay Cross

MARCH 14, 2010

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

FEBRUARY 16, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

DECEMBER 26, 2008

Peter Drucker said the purpose of business is to create and maintain a customer. Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them.

Social Networks 36

Social Networks CLO Mash-up Mashups 36