Jay Cross

MARCH 14, 2010

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

FEBRUARY 16, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

FEBRUARY 12, 2013

Convergence of work and learning. The world of business is undergoing a phase change. Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. We learn on the job to do the job. We learn on the job to do the job.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross's Informal Learning

DECEMBER 10, 2008

Yesterday a dozen senior learning professionals met for four hours in the board room at Thomson Reuters in London. We came together to discuss the future of organizational learning, given such factors as: * economic slowdown and corporate reconfiguration. convergence of knowledge, knowledge work, and learning.

Social Networks 36

Social Networks Social Network Organizational Learning Discussion 36

Jay Cross

DECEMBER 26, 2008

Peter Drucker said the purpose of business is to create and maintain a customer. The biggest challenge businesses today face is unlearning what was successful in the industrial age and learning how to prosper in the network era. Learnscapes : where informal learning and knowledge work converge.

Social Networks 36

Social Networks CLO Mash-up Mashups 36