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How to Help Managers Avoid Burnout and Stay Productive

Everwise

Harvard Business Review found that, “We tend to assume that [it] requires trying harder or outworking others, [which] may get you short-term results but [is] physiologically unsustainable.” Becoming immersed in a problem leads to a kind of brain “tunnel vision.” Build a community.

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Split-tasking vs. Multitasking – The New Way to Get Things Done

KnowledgeCity

Do you consider yourself a multitasker? Of course you are a multitasker – or are you? Multitasking was once the darling of the workplace, using the latest tools to get more things done at the same time. Multitasking was once the darling of the workplace, using the latest tools to get more things done at the same time.

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How to Conduct a Customer Service Assessment

ProProfs

Besides product knowledge, customer service agents must also be aware of the policies and regulations of the business. Customer support professionals must know how to diagnose a customer’s issue and implement an effective solution to the problem. They must also know how to ask questions to identify the root cause of the problem. .