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Kevin Bruny: Man of the People

CLO Magazine

” The Road to County CLO Bruny’s journey to the county was circuitous. In 2003, he was appointed to the county’s newly created CLO position, and became director for the county’s Center for Organizational Excellence. In 2013, the average pre-test score was 71 percent; the average post-test score was 93 percent.

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The AGES Model can help learning stick

CLO Magazine

When organizations track metrics at all, they tend to focus not on how well participants remember what they learn, but on net promoter score — essentially a measure of how enjoyable the learning program is. The reality is that program participation, course completion and net promoter scores are not necessarily indicative of behavior change.

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