Remove Cognitive Remove Communities of Practice Remove Effectiveness Remove Knowledge Worker
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Re-imagining Work & Learning in a Networked World

ID Reflections

Will we still continue to speak about learning as an activity to be undertaken in order to be effective at work? Working adults will make the best use of all available resources to connect, collaborate, cooperate and build communities of practices. How do we as L&D tackle this? Will L&D as we know it continue to exist?

Network 202
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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Jay: The Internet Time Alliance is a community of practice. The workhorse of the knowledge economy has been, and continues to be, informal learning.”.

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JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Jay: The Internet Time Alliance is a community of practice. The workhorse of the knowledge economy has been, and continues to be, informal learning.”.

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Determinism, Best Practice, and the ‘Training Solution’

Performance Learning Productivity

The key point for HR, Talent and L&D professionals is that training is only appropriate in Simple and Complicated systems where cause and effect relationships exist, are discoverable, predictable and repeatable. Best practice exists only in simple working environments. Clark’s diagram here gives a clear view.

Solution 196
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Decisions, decisions. Business decisions.

Jay Cross

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can.

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Informal Learning – the other 80%

Jay Cross

Informal learning is effective because it is personal. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now.