article thumbnail

Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52
article thumbnail

Learning Vs. Performance -- The Dichotomy

ID Reflections

In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. What I found particularly interesting as a learning designer is his description of the conscious mind as an information gathering tool. Some further research into the Knowing-Doing Gap led me to his website: [link].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Louder than words

E-Learning Provocateur

Well, organisations that focus like an eagle know precisely the capabilities to assess each candidate against, because they are the ones that align to their strategic imperatives. If your organisation needs to become more collaborative, recruit collaborative people. Performance. Performance Management.

article thumbnail

Re-imagining the Book

Jay Cross

This will take organization, strong design, collaboration, and artistry. How do you motivate people to re-read? Consider collaborative writing. Knowing something but not doing something about it is sterile. Now it is made of calls to action, performance support, exercises, and tools. A design consideration.

Wiki 52
article thumbnail

Free L&D webinars for September 2018

Limestone Learning

So, how exactly can an authoring tool save organizations both time and money? During the session, you will learn: About the latest eLearning trends, tools, and strategies to consider when building an engaging and future-proofed training program. In this respect, there is often a “knowing-doinggap to be filled.

Free 56