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Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52
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Unleash Life Sciences Field Rep Potential with the Performance Matrix

PDG

One powerful tool that can help unlock the full potential of your sales team is the Performance Matrix. The Knowing/Doing Gap: Tackle the Challenge Like a Boss Before we dive into the nitty-gritty of the Performance Matrix, let’s first talk about a universal challenge known as the Knowing/Doing Gap.

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Optimizing Teams for Best-In-Class Sales Performance

PDG

As we continue to create new systems, technology, tools, and processes to help sales, we are inadvertently contributing to the problem rather than solving it. Learn More & Register The Knowing/Doing Gap The key to advancing talent is bridging the Knowing/Doing Gap.

Classes 52
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From Strategy to Results: How to Drive Sales Execution Excellence

PDG

Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques.

Sales 59
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Supercharge your learning programs with follow-up coaching

CLO Magazine

The newly trained people didn’t really have time to figure out why, so they would write off the learning and go back to their old, not-so-great way of doing things. Bridging the knowing-doing gap. It bothered us that the investments organizations were making in L&D were going down the drain.

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Learning Vs. Performance -- The Dichotomy

ID Reflections

In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. What I found particularly interesting as a learning designer is his description of the conscious mind as an information gathering tool. Some further research into the Knowing-Doing Gap led me to his website: [link].

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Louder than words

E-Learning Provocateur

Capability powers performance, so the capability framework is a tool you can use to improve all four subparts of Performance in the 4+4 Part Employee Lifecycle. Cross-reference the KASAB framework to close the knowing-doing gap. Ensure they start their journey the way you’d like them to continue it: productively.