Communities of Practice Community Knowledge Work Metrics 
Tony Karrer
APRIL 7, 2009
Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Communities of Practice Facebook as a Learning Platform We Need a Degree in Instructional Design Learning styles don't exist 90-9-1 Rule aka 1% Rule in Collaborative Environments How long does it take to create learning?
Learnnovators
OCTOBER 8, 2015
And helping SMEs focus on decisions and skills, not knowledge, working with them in a partnership rather than them as a fount of knowledge is helpful. We will want to test against our metrics so we have a basis to refine our approaches, by testing against our goals as well as with our stakeholders and representative users.
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Jay Cross's Informal Learning
FEBRUARY 16, 2009
Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Most corporate learning today can take place simultaneously with work. Because she’s in training.
Jay Cross
MARCH 14, 2010
Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Supporting participation in professional communities of practice. Common measures are gain in market share, increased revenue, customer satisfaction, and other business metrics.
Jay Cross
JUNE 28, 2009
At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. Increase in internal network connectivity.
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