Five Must-Have Skills for Learning Professionals: An Update
Mindflash
MAY 23, 2012
In the book, I tell a story about an interaction I had with a director of customer service, who was my boss, about what she needed from me. ” It has since occurred to me that the director of customer service was not telling me what kind of training she needed for her team, or even that she needed training at all. .”
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