article thumbnail

Learning is Behaviour Change: why is it often so hard to help it happen?

Performance Learning Productivity

A fascinating article recently published on the Fast Company blog should be required reading for all learning and talent professionals as well as for leaders and managers. In other words, to alter response, performance or whatever aspect of human behaviour we are focused on, and for that alteration to be for the better.

Change 273
article thumbnail

Customer Education: The Complete Guide For Your Business

LearnUpon

Your customer has a problem, and you want to be the solution. Empowers your support team to have higher-impact conversations with customers. How much of your support team’s time is eaten up answering the same simple, arbitrary questions? Perform a customer education audit. The answer: customer education.

Guide 67
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Businesses Can Learn From Nonprofits

The Performance Improvement Blog

All are companies that could have benefited from following the practices of well-run nonprofits. Business tends to rely on money to solve problems and achieve goals. Alice Korngold, writing about Lublin’s book for a Fast Company blog , puts it this way: Think about how the employees of BP feel: Ashamed?

Business 167
article thumbnail

What corporates can learn from the Top 10 Tools for Learning 2012

Jane Hart

A number of organizations have already explored the use of video sharing to support team working, by encouraging team members to create and share videos of company tasks and activities. Millions of blogs are hosted on WordPress.com, which allow any one to find their own voice. 3 - Google Docs/Drive. 8 - PowerPoint.

article thumbnail

The Ultimate eLearning Resources Guide (2020 Update)

LearnUpon

Company Blogs. The Degreed at Work blog is jam-packed with the latest insights, research, trends, and events. The Degreed at Work blog is jam-packed with the latest insights, research, trends, and events. We recommend: Pinpoint the Right Skills to Activate Performance. The Rapid E-learning Blog.