How do you measure how training creates value? – The 7 learning principles
CrossKnowledge
JULY 22, 2016
The Kirkpatrick/Phillips model shows us how and why to assess training outcomes. Evaluating value creation involves comparing the cost of an investment with what you get in return. Indirect costs : salaries paid to staff while training. According to Phillips (2012), intangibles are benefits that cannot be given a monetary value.
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