eLearning 24-7

JUNE 25, 2019

Wild Card are all the tangibles – support, training, roadmap track-record, Tier 1 NexGen. These are systems that focus on sales training (also customer service – but they do not always pitch that). So yes, you could be a “Buy” in category 1, and a dumpster fire in category 2. dumpster fire). .

vendor 48

vendor SumTotal Movie Sales 48

eLearning 24-7

JUNE 1, 2017

Seriously, the video is super hot with folks adding it as standalone (as a course), seeking video editing/tracks and doing a lot of stuff with video. I have an interesting piece to share on my Linkedin group this week, on one vendor’s customer service person’s retort to me. It wasn’t very customer oriented.

vendor 40

vendor Micro-Learning SkillSoft Courseware 40

CLO Magazine

MARCH 26, 2020

This strategy aimed to accelerate the careers and increase the confidence of all employees at PSAV, and leaders at the company believed this would lead to higher employee engagement, better business results and better customer service. PSAV ultimately chose to partner with SkillSoft and SumTotal Learning Management.

Management 51

Management Leadership Performance Support Poll 51

Talented Learning

JANUARY 8, 2020

Engagedly Acquires eMentoring Solution Provider, Management Mentors. You know the names – Cornerstone , Oracle , Saba Software , SAP SuccessFactors , SumTotal Systems and Workday. Customer relationship management. Customer service management. Add robust reporting to track individual and collective progress.

Predictions 87

Predictions Association Learning Management System Enterprise Association LMS 87

Abreon

OCTOBER 25, 2019

From search engines that learn from your browsing history and recommend more relevant results, to chatbots that provide online customer service, AI is rapidly becoming commonplace. AI can help to prepare employees for future roles by acting like a virtual coach and mentoring on specific skills.

Augmented Reality 40

Augmented Reality Blended Learning Technology Simulations 40