Jay Cross

JULY 4, 2009

Informal Learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. Not Your Father’s ROI (with Jon Husband). One cherished industrial age concept that is proving particularly difficult to let go of is return on investment (ROI).

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

I announced the Informal Learning 2.0 Learnscapes : where informal learning and knowledge work converge. Led workshops on informal learning in Melbourne, Sydney, and Brisbane. First reports from my learning practices survey. Discussed ROI of Learning at CLO Symposium in San Diego.

Social Networks 36

Social Networks CLO Mash-up Mashups 36