You Need to Add Role-Plays to Your Product Training Immediately
Lemonade
JUNE 25, 2019
And then I got up to the podium. 3 Benefits of Role-Play Scenarios Role-play scenarios simulate real-life interactions, and when done well, allow staff to practice evaluating customer needs and recommending products naturally within life-like interactions. Role-play scenarios improve product training in three important ways: 1.
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