ID Reflections

JULY 20, 2011

Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center. This happens due to various reasons.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Tony Karrer

JULY 21, 2010

They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. One of the things that this group has identified as one of their “problems” is that they receive too many emails. Of course, there’s no easy answers here, but lots we can discuss and learn around this.

Forum 115

Forum Social Networks Discussion Case Study 115

Janet Clarey

APRIL 2, 2009

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Social media, in general, is misunderstood in many organizations. information/knowledge workers.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

However, go to any training conference, including ASTD’s own International Conference and Exhibition, and you don’t hear much about instructor-led training or self-paced learning. Training is not the same as learning. Real learning takes place elsewhere. Workers are making more of their own decisions. Know where.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71