ID Reflections

JULY 20, 2011

Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Software such as Second Life allows executives — in avatar form — to give presentations to one another in virtual boardrooms. The social learning revolution has only just begun. The problem?

Social Networks 40

Social Networks Wiki IBM Metrics 40

Xyleme

JULY 21, 2010

Home > Learning Technologies , Social Learning > Is There a Better Way to Social Learning? Is There a Better Way to Social Learning? in light of social media. The problem lies not in this goal, but how learning vendors are choosing to get there.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109

eLearning Learning Posts

FEBRUARY 16, 2010

Making Sense Of The iPad For Online Learning - The eLearning Coach , February 8, 2010 The noise about the release of Apple’s iPad has been a bit overwhelming. No problem. Informal learning from the horse’s mouth - Informal Learning , February 3, 2010 Every morning, my email is littered with very basic questions about informal learning.

Case Study 40

Case Study SharePoint Association Learning Management System Taxonomy 40

Janet Clarey

APRIL 2, 2009

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Social media, in general, is misunderstood in many organizations. What is Social Media , Robert Scoble.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

SEPTEMBER 23, 2012

Faculty use social networks to support communication and information sharing among committees, teams, and research projects. Institutional staff use social software to improve communication with students for both recruitment and retention purposes. Social networks do different jobs than a Learning Management System (LMS).

Social Networks 79

Social Networks Social Network Network Social 79

Jane Hart

MARCH 1, 2012

“Some learning leaders — perhaps fearful for their budgets and status as business partners — may be wary of seemingly unquantifiable learning initiatives such as social learning, but hard numbers aren’t always the best indicator of success. ” 8 - The corporate learning shuffle , ZDNet, 20 February 2012.

Resources 191

Resources Wikipedia Metrics Social Media 191

Jay Cross

JULY 17, 2012

However, go to any training conference, including ASTD’s own International Conference and Exhibition, and you don’t hear much about instructor-led training or self-paced learning. Training is not the same as learning. Most workers have better connections to the Internet and social software at home than on the job.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71