2019, Develop, Long Tail and Roles

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

SEPTEMBER 9, 2019

April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Like me, you came into this job not from a learning and development background but more from a media and journalism background. Episode Transcript.

Kaplan

Kaplan Trust Services Teams

Long Live?

Tony Karrer

MARCH 29, 2009

Although it sounds exciting at first, and certainly appeals to the emotions, several practical issues—all of which are ignored by the contributors to the ASTD 2019 discussion—limit the likelihood that organizations would primarily rely on informal learning. The whole problem is Long Tail Learning.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

Long Live?

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