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eLearning: In Fonts We Trust

I Came, I Saw, I Learned

Some Fonts Increase Trust A 2008 study by Sharath Sasidharan and Ganga Dhanesh for the Association of Information Systems found that typography can affect trust in eCommerce. by AJ George There is no denying that the most important thing about eLearning is solid content. But could you be inadvertently making your content harder to read and understand by using the wrong fonts?

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Trust and betrayal

Clark Quinn

The thing that was critical to the success of the group was trust; you could trust it was safe to share professional opinions, seek out others’ such, as well as personal struggles. Ulimately, folks left the group because the trust had been broken. The bigger implication, of course, is that trust is a critical part of a learning culture, one where the best outcomes come from. And trust is a fragile thing.  It only takes one violation to make it hard to rebuild. I’ve been part of an online community for some years now, and it just blew up.

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eLearning: Using Fonts to Encourage Trust

I Came, I Saw, I Learned

Now there is more research to back up the theory that fonts encourage trust (or lack thereof) in content. The results are charted below:    Images via Benjamin Berman The overall assessment: despite the fact that the content was exactly the same, when the passage was presented in Baskerville it garnered more trust. In reality, it was testing the effects of fonts on truth.

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Build trust, embrace networks, manage complexity

Learning and Working on the Web

connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity. We know that sharing complex knowledge requires strong interpersonal relationships, with shared values, concepts, and mutual trust. This requires a certain level of trust, and we know that trusted relationships take time to nurture. All of this requires trust.

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7 Secrets for Measuring Training Program ROI with People Analytics

After a half-year trial that cut attrition by a fifth, Xerox now leaves all hiring for its 48,700 call- center jobs to software that asks applicants to choose between statements like: People Analytics Insights 17 “I ask more questions than most people do” and “People tend to trust what I say.” 7 Secrets for. Measuring. Training Program. ROI with People. companies believe that. obstacle.


Wisetail LMS

Wisetail Works, the charitable giving arm of Bozeman indie tech firm, Wisetail, announced today a partnership with Bozeman’s new adventure bicycling club, “Project X” and the Gallatin Valley Land Trust to protect access to public trails while promoting cycling. The post WISETAIL WORKS ANNOUNCES $5,000 GRANT AND PARTNERSHIP WITH BOZEMAN’S ADVENTURE BIKE CLUB, “PROJECT X” AND THE GALLATIN VALLEY LAND TRUST appeared first on Wisetail. All Founder Perspective & #INDIETECH Wisetail Culture

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Enterprise knowledge sharing requires trusted relationships

Learning and Working on the Web

Trading intangible goods and services today requires trusted relationships, and often across distances. Trust is a human quality. Over time, trust emerges in groups of people working in this way. But it is all based on trust, for without trust, there is no sharing. What is your organization doing to foster trusted relationships in the workplace?

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Building Trust in Sales: The Doctor is in… and Listening

ej4 eLearning

People buy from people they trust. And building trust means being willing to listen as much as anything else. The post Building Trust in Sales: The Doctor is in… and Listening appeared first on. Really, the title says it all. Why are we writing about something so obvious? Consider: The vast majority of sales and marketing literature discusses problem solving; most modern companies call their products and services solutions. [.]. eLearning Performance Improvement Sales Training

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Have Trust in Ability

CLO Magazine

Developing employees can inspire trust and improve the bottom line. There’s no doubt that trust plays a critical role in leadership. That’s why in my last column I introduced the four qualities that serve as cornerstones in building trusting relationships: being able, believable, connected and dependable. Yet his manager does not trust him — at least not yet. Without ability, you won’t be able to win someone’s full trust. But for many people, it is a fuzzy concept. He proudly informed her that he had Down syndrome.

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Virtual Trust

Learning and Working on the Web

Face-to-face can also be a bit too  linear (highly dependent on time allotted for the session) and not as productive as some virtual sessions. A key to learning and working collaboratively is trust. Trust If people can’t figure out how to trust other people, all that value goes unachieved. If you trust workers to get things done, you don’t need a tracking system.

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eLearning Content Proofreading: Don’t Trust Anything

Upside Learning

The other day, a colleague came up to me and asked me the how the word “sam-ma-ree” is spelt, which didn’t leave me surprised, floored, dumbfounded, or any of those adjectives. What was entertaining though, in an otherwise mundane day, was the bemused look on his face. The spellchecker thought the word Summery was perfectly fine. Well, it was, and it is. Do you?

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Leader's Simple Guide to Building and Retaining Trust

The Peformance Improvement

Trust seems to be in short supply these days. Democrats don’t trust Republicans. Israelis don’t trust Palestinians. Christians don’t trust Muslims. CEO’s don’t trust employees and vice versa. It’s a sad state of affairs, given that trust is essential for compromise, collaboration, and co-existence. Leaders can learn to build and retain the trust of others.

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New research explores the common myths and realities around the 70:20:10 learning model

In-Focus. Report. February 2016 Authored by Charles Jennings, Laura Overton & Dr Genny Dixon. Supported by. 70+20+10=100. The Evidence Behind. the Numbers In-Focus: 70+20+10=100. Towards Maturity CIC Ltd. 2016 Page | 2. About this research. . . . Data has been drawn from the 2015 Towards Maturity Benchmark™.

transparency sets the stage for trust to develop

Learning and Working on the Web

But it is all based on trust, for without trust, there is no sharing. Transparency sets the stage for trust to develop. Business value increases with transparency. ‘In 2006, restauranteur Jay Porter banned tipping in his San Diego restaurant, the Linkery. Instead, he implemented a service charge, and split it—transparently—amongst staff. Knowledge networks are similar.

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Earning Trust: An Executive Challenge

CLO Magazine

But trust is fleeting. In consulting firm BlessingWhite’s 2013 “Employee Engagement Research Report Update,” based on the feedback from 7,065 individuals worldwide, research confirms a strong correlation between trust in executives and immediate managers and engagement levels. Trust in executives is one high-performance component. But trust is not ubiquitous.

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Trust Me

The Peformance Improvement

The new social contract between employer and employee is no longer about loyalty; it’s about trust. Employees are saying, “I will work hard for you as long as you are trustworthy and you show that you trust me.” Employers are saying, “I can’t promise long-term employment, but if you are trustworthy and you trust me, I will support you and compensate you.” Face reality.

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Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. Strongties—as we know—are based on trust. In thiscontext, how do we build trust? Given that knowledge sharing and knowledgebuilding are much more than an exchange of information and updates and involvesthe realm of tacit knowledge, it is critical that we build trust first.

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Build Trust with Technology-enabled Antitrust Compliance Training

CommLab India

Antitrust laws, often referred to as “competition laws” are enforced by the U.S government to ensure fair competition exists in an open market. It is illegal for any organization to participate directly or indirectly in activities leading to price rigging, corporate mergers, and more. So how to make sure your employees are aware of and adhere to these laws? Standards and Procedures.

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Developing Trust in a Hierarchical Culture

The Peformance Improvement

The results are higher trust, increased productivity and rich creativity. Organizational culture has become a hot topic in the popular business press. Recently, GM’s culture has become front page news with calls for greater transparency and open communication, and with claims that culture is what got the company into trouble with government regulators and customers. These are possibilities.

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The Four Pillars of Trust

CLO Magazine

Invest time to build trust and reap the rewards of strong relationships. lack of trust has reached epidemic proportions. The trust ratio is even worse for Congress. Securities and Exchange Commission member recently cited data showing that nearly 80 percent of Americans do not trust the financial system. Given sobering statistics like these, it’s clear that the ability to build and sustain trust is a core competency for any leader today. But trust is a notoriously complex issue. What is trust? Trust is a delicate thing.

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Survey: Bosses Rarely Apologize, Inspire Less Trust

CLO Magazine

The survey of both managers and employees in North America illustrates the inherent connection between how company leaders handle mistakes at work and employee trust and workplace engagement. According to the survey, the most egregious examples of bad boss behavior include: • Lying • Taking credit for others'' ideas or blaming employees unfairly • Gossiping • Poor communication • Lack of clarity Managers who do not take responsibility for workplace gaffes have a direct correlation to how much employees trust them. Boston — Nov.

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Trust--The Cornerstone of Collaboration

ID Reflections

The post is an attempt to begin an analysis of what is required to build and maintain trust and thus facilitate collaboration. Paul on FB : Just made a comment back on Buzz - interesting conversation developing about trust, collaboration et al. :-) Paul on Buzz via Twitter : simbeckhampson: Question. What is the recipe for success when you need people to implicitly trust each other?

Control, Trust, and the Future of Workplaces

The Peformance Improvement

Many leaders have great difficulty believing that their job is to make the people around them successful and great difficulty trusting the people they have hired. Trust is your first design choice. The answer to the trust question will shape all the subsequent choices that you make in the design of your organization and its future path in the market. One Human at a Time :  .

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Trust, Employee Engagement, and Customer Service

The Peformance Improvement

The key to most successful relationships with customers, as it is in all relationships, is a sense of mutual trust. This "10X10" offers some suggestions for building trust. Trust your employees to resolve customer issues when and where they happen. Being responsive to customers, even if you can't fulfill their requests, helps build trust.

LN 03 - IMU's 5 Core Values - TRUST (VideoScribe & GoAnimate)


Here are the results: VideoScribe version: GoAnimate version: IMU''s Core Values - TRUST by ZaidLearn on GoAnimate Which one did you like more? As for visualizing and animating IMU''s core values (TRUST) as shown above, I suppose VideoScribe would be more appropriate, as it will give it a more corporate or grown up look (if that is what you want). What do you think?

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NHS Trust frees up more time for patient care with new elearning

Sponge UK

One of the largest NHS Trusts providing community, mental health, learning disability and social care services in England is transforming its workplace training with 13 new elearning modules aimed at helping to improve safety and free up more time for staff to spend with patients. The post NHS Trust frees up more time for patient care with new elearning appeared first on Sponge UK.

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Four Tips: Building Trust and Credibility by Stacy Lindenberg

Learning Solutions Magazine

Teams and their leaders need trust and credibility within the larger organization if they are going to. Here are some symptoms of low trust, and key tips for raising credibility. succeed. Management Professional Development Training Strategies

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Trust is an emergent property of effective networks

Learning and Working on the Web

It seems that markets, our dominant form of economic transactions, are not really designed to optimize trust. As Charles Green states: The reason is simple: trust is not a  market  transaction, it’s a  human  transaction. In markets, if I trust you, I’m a sucker and you take advantage of me. In relationships, if I trust you, you trust me, and we get along.

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Adobe RoboHelp: In Word We Trust

I Came, I Saw, I Learned

To solve this, RoboHelp projects must be added to Word's trusted locations. I'll show you how to both Enable Word Macros and add projects to the trusted locations. Select  Trust Center  and then click  Trust Center Settings. Close the Trust Center and the options. Add RoboHelp Projects to Trusted Locations. Enabling Word Macros.

The Smart Worker : relies on a trusted network of friends and colleagues

Jane Hart

Tweet. This is the 5th in a series of postings about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. Of course, this is not really new; this is what people have always done in the workplace. For example -.

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Trust Me

Ellen Wagner

I'm not really sure why some are so surprised to find that we elearning pros frequently work with and for people who don't "get it" as well as we do. Of course they don't. Our practice is to help our. eLearning social media Technology Trends

Build Trust, Not Control

The Peformance Improvement

As we come out of the recession and companies prepare for hiring and growth, the level of trust in a company’s culture will have a lot to say about whether that organization will be successful or not. Without trust, employees become what Judy Bardwick, in her article titled "The High Cost of Mistrust," calls actively disengaged. She writes:  The absence of trust is not simply passive—that something is missing. Instead, in the vacuum of trust, mistrust rushes in and fills the void. And once trust is lost, it is very difficult to earn back.


Learning and Working on the Web

A while back, Charles Green responded to my post about the knowledge economy being a trust economy : Your title captures an important insight; the knowledge economy allows significant distribution of nodes of knowledge, means of production, etc. If people can’t figure out how to trust other people, all that value goes unachieved. And a post on measuring ROI for soft skills training [because we don't trust workers] and the perversion of individual measurement: Most soft skills deal with our relationships to others. Trust, it seems, doesn’t sell stuff.

Trust me on this

Jay Cross

The only way to make a man trustworthy is to trust him. It all boils down to trust. I’m more prone to promote informal learning than your average business manager because I think most workers are trustworthy at heart. To the extent that you trust workers to do the right thing, grant them the freedom to do it. Can I trust you to keep your hand out of the till? Distrust.

Key Elements of a Learning Culture

The Peformance Improvement

In addition to these methods of learning and performance improvement, the following social elements, are critical to a learning culture: Building trust – We need to believe that we can rely on leaders to keep their word, that they will do the right thing, and that they will not do anything that is intentionally harmful to us and the organization. Continue to keep them involved.

No Trust

Tony Karrer

I've been reading various mentions of the new report by Forrester , that provides the following information on the sources that people trust. Or basically they show that there's no trust for blogs. Surely there's more trust than that. The bottom line is that for most of us, we believe people we know (and likely already trust). How can that be trusted?

How Do You Know People Trust You?

Training Industry

You may be the most unquestioning, benevolent leader around but people may not trust you. I was teaching a coaching class to a group of leaders in a bank. I had to practically bribe someone to volunteer for a demonstration.  She said most people in her organization did not trust their peers. They felt others will do anything they can to get ahead, even betray trust. began asking about levels of trust in both the company and country cultures before I taught classes. This conversation requires they trust you. So what does this mean to you as a leader?

5 Strategies To Free Your Team From Organizational Silos


Build trust across your teams/departments Perhaps the biggest casualty organizations suffer from the creation of internal silos is the loss of trust between teams or departments. Of course, unlike the previous measures, building trust within your organization is not a short-term process. This in turn will create an environment where employees can trust both those in leadership and those they collaborate with to focus their collective energies toward a common objective and desire to succeed. the marketing team’s contribution).

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Friends, trust and firewalls

Learning and Working on the Web

jayshep -&# Timesheets are an admission that your clients don’t trust you, and that you don’t trust your clients.&# – via @jeffrey_brandt. Tweet Here are some of the things I learned via Twitter this week. Friends To Count On : Prof Robin Dunbar on why “Bill&# Gore kept his factories small & why group & brain size are linked – via @CharlesJennings. The psychological demands of living in large groups mean that, in primates, species-typical group size correlates rather closely with the species’ brain size. Email 21Years Into the Game.

TRUST – if L&D is to have any impact, it's vital

Performance Learning Productivity

Trust is very important in our lives. As children we put our trust in our parents. As we grew we learned to make decisions regarding when we should trust and when we should be more circumspect. When we start a new job or project we spend time figuring out who we can turn to for advice, who we can trust, and whose advice we need to double-check. The difference is this.

“Hierarchy is a prosthesis for trust”

Learning and Working on the Web

organizational / institutional) “Hierarchy is a prosthesis for trust&# … Warren Bennis. Tweet Here are some interesting things that were shared via Twitter these past two weeks. I was called a  Bandwidth enhancer by @WallyBock – I like that term! “Terrorism is the war of the poor, and war is the terrorism of the rich.&# ~Peter Ustinov – via @CBurell. “if managers really managed, they wouldn’t need performance consulting. Performance is the managers job.&# – @BillCush. an original leadership guru – via @JonHusband. Friday's Finds

Unified Organizational Strategy

The Peformance Improvement

The problem is trust. it''s the tendency of human beings to trust the people to whom they are physically and operationally close and to distrust everyone else until something is done to actively build trust among individuals and teams. . Bryant offers a few tips for overcoming this silo mentality and building trust. . Satire aside, I think this cartoon has two messages.

Cultural Alignment

The Peformance Improvement

These kinds of actions contribute to creating a negative culture in which employees and customers have little trust and respect for the organization. Leadership Organization Culture alignment Brad Stone costco culture respect trust All organizations have a culture. Whether that culture is aligned with the values and goals espoused by the organization is the question that all leaders must face. Often, the words that are published by the marketing department do not match how that organization treats its employees and their customers in practice. Some companies are aligned.

The Emotion Called Trust

Learn and Lead

Continuing with the thread I started in my previous post Do you trust corporate blogs , and picking up from posts on Trust by Ken Allen and Tony Karrer , I came across Chris Brogan’s post Advertising and Trust. In this process I discovered many posts that talk about trust and integrity of bloggers. Chris does a great job at analysing and responding. Hmmm…  .

DEMOFEST - Feedback From Your Trusted Colleagues in eLearning

Corporate eLearning Strategies and Development

DEMOFEST is the BEST place for you to get peer feedback by showcasing your work at DevLearn. You are not going to get this kind of feedback anywhere else. You might be afraid because you think you're work is not cutting-edge. But I think you will be surprised at how ahead of the curve you probably already are. It's true. Don't get me wrong. This is where you get to see REAL eLearning in action.

Exceptions are the new normal

ID Reflections

culture of trust 2. Strategy exception handling Trust Organization social business“Exceptions are the shadow economies of firms today and isfertile ground for social business solutions, which thrive in anexception-driven environment…” ~John Hagel : [link] In today’s work environment, exceptions and not rote taskrule. You can’t train for exceptions nor create checklists or Job Aids. Exceptionsencountered are solved by people bringing not a hammer for the nail but abagful of toolkits, problem solving skills and an open mind. And very often theexpertise of their network.