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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

We’ve gathered the top call center conference of 2019 (and early 2020) to help you figure out which is best for you. You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. Information on call center metrics, incentives, and performance? But which should you attend? Dates: May 13–16 | Location: Ft.

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6 Best Remote Training Tools for Modern-Day Learners

Kitaboo

Zoho Showtime. Instructors can also leverage performance tracking features to track the performance of remote employees on pre-defined metrics. Employee Training / June 25, 2019. All learner accounts are stored and secured on a cloud network. The software supports real time polls and feedback functions. You May Also Like.

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