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Workforce performance management: Transforming the dreaded performance review into a business contributor

CLO Magazine

Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.” Every organization must have some type of performance management system.

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The Customer Education Experts Directory

learnWorlds

An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn. This article presents a directory of over 75 customer education experts, who you can reach out to at any point and get advice on how to create a successful customer training program.

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