Cognitive Corporate eLearning Knowledge Work Knowledge Worker 
Jay Cross
MARCH 14, 2010
Behave like an officer of the corporation. This applies to any corporation, in both the public and private sectors. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances. Knowledge Workers.
Jay Cross
DECEMBER 26, 2008
Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. Give workers the resources and challenge them to do what’s required.
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