Problem #2: Democratization of Authorship. This post is part of an ongoing series on the content challenges facing today’s modern High Impact Learning Organizations. ™ Be sure to read the whole series. By now, most readers of this blog will have heard the term: web 2.0. Part of the definition of web 2.0 So, this situation is a good thing, right ? We know only 10% of learning is formal.

Barbara OBrien is the Director of Learning Solutions at Iron Mountain. Her internal and outsourced teams design and build blended learning solutions for Iron Mountain’s North American employees, which includes soft skills and product and services training for a wide audience ranging from truck drivers, operational supervisors, to sales employees and HR managers. She can be reached via LinkedIn or Twitter. Barbara, could you give us some insight into the dynamics you need to be mindful of while facilitating collaboration at the enterprise level? What kind of people do you work with?