Tony Karrer

MARCH 3, 2008

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Jay Cross

MAY 26, 2015

Theoretically, your Workscape — the realm where you’ll be wielding your influence on performance and learning — could stretch way beyond your firewall to include nearly everyone the organization interacts with. Job aids, bookmarks, FAQs, aggregation, curation. Communities of Practice. Reading the temperature.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36

Obsidian Learning

DECEMBER 30, 2019

Taken together, that means you’d like a single system for storing and tracking content and learner activity, and that system should reside behind a firewall with at least one and possibly more login requirements to prevent unauthorized eyeballs on sensitive information. Easy to access.

microlearning 67

microlearning Platform xapi Portal 67

Jay Cross

APRIL 16, 2013

At a bare minimum, the first ones to go down a new path could leave breadcrumbs for others to follow by recording their finding in an FAQ. To create intellectual capital it can use, a company needs to foster teamwork, communities of practice, and other social forms of learning. Create useful, peer-ranked FAQs and knowledgebases.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98