Remove Communities of Practice Remove FAQ Remove Firewalls Remove Support
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Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Firewalls - You can certainly install tools behind the firewall.

Wiki 105
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Through the Workscape Looking Glass

Jay Cross

Theoretically, your Workscape — the realm where you’ll be wielding your influence on performance and learning — could stretch way beyond your firewall to include nearly everyone the organization interacts with. Performance support. Job aids, bookmarks, FAQs, aggregation, curation. Communities of Practice.

Metrics 36
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4 Secrets No One Will Tell You When Choosing Your Microlearning Platform

Obsidian Learning

Taken together, that means you’d like a single system for storing and tracking content and learner activity, and that system should reside behind a firewall with at least one and possibly more login requirements to prevent unauthorized eyeballs on sensitive information. Easy to access.

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Informal Learning – the other 80%

Jay Cross

At a bare minimum, the first ones to go down a new path could leave breadcrumbs for others to follow by recording their finding in an FAQ. To create intellectual capital it can use, a company needs to foster teamwork, communities of practice, and other social forms of learning. 3. Create a supportive learning culture.