ID Reflections

JULY 20, 2011

A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. This is especially true of communities in enterprises. There are communities where we continue to remain as lurkers.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Jay Cross

NOVEMBER 15, 2009

Corporate learning and KM are both about getting the job done. Practical ways of influencing educational needs, as well as enterprise strategies, are highlighted as the solutions for knowledge worker evolution are considered. People already share knowledge within the enterprise.

KM 38

KM Social Networks Authoring Tools Case Study 38

Jay Cross

JULY 17, 2012

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Frederick Taylor promoted Scientific Management, and training’s mission evolved from how to do the job into how to do the job more efficiently. Internal job aids.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71