ID Reflections

JULY 20, 2011

A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. No one can see the engrossed look on my face when I read discussion threads in the Learning and Skills group. This happens due to various reasons.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Jay Cross

AUGUST 3, 2012

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. Training was simpler when the world was predictable, progress was slow, and the task was teaching people how to do their jobs. People need to learn on the job, not apart from it.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Jay Cross

NOVEMBER 15, 2009

Corporate learning and KM are both about getting the job done. Practical ways of influencing educational needs, as well as enterprise strategies, are highlighted as the solutions for knowledge worker evolution are considered. People already share knowledge within the enterprise.

KM 38

KM Social Networks Authoring Tools Case Study 38

Janet Clarey

APRIL 2, 2009

information/knowledge workers. Find opportunities where social learning technologies will foster learning. Distance learning—Social software’s killer ap? Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Frederick Taylor promoted Scientific Management, and training’s mission evolved from how to do the job into how to do the job more efficiently. Internal job aids.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71