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Social Software Adoption

Tony Karrer

You can find all sorts of interesting resources via eLearning Learning around Adoption. Not surprising, the terms most closely associated with Adoption are Adoption of Social Software and Adoption of Enterprise 2.0. and eLearning 2.0 adoption Facilitating Adoption of Web 2.0 technologies.

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Customer Competencies, Co-Creation, and Brand Communities

Skilful Minds

Word of mouth communities and networks using social software are increasingly spread over regional, national, and international borders, making them much more important to those who market branded products and services, online and off. empathy empathy with customers engagement Innovation.

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2.0 and Interesting Times

Tony Karrer

Interesting post by Dan Pontefract where he provides definitions of some different "2.0" It's worth taking a look at some of these: Enterprise 2.0 is the use of Web 2.0 concepts in an organization; thus, failure to drive its introduction may result in redundant platforms/processes & confused employees Learning 2.0