article thumbnail

E-Learning for Newbies

Janet Clarey

I think one place to start is to look at the competencies and skills needed for various “e-learning&# jobs. E-learning, of course, encompasses many areas - courseware designer, curriculum development, online trainer, blended learning specialist, Flash programmer, game designer, research, etc. joined social networks.

article thumbnail

Iron Mountain Sentinels: Certified Peer Coaches

CLO Magazine

But training for its 7,000 couriers, records center specialists and other front-line employees was inconsistent, and in some cases, nonexistent. ” In the peer coaching model, the coach’s main responsibility focuses on courier or record center specialist operations. It was a significant concern.