Jay Cross's Informal Learning

APRIL 10, 2010

Social Mentoring/ coaching. Social Websites? Social Books? Social Collaborative projects. Social Wikis. Social Blogs (written/ video). Social Micro-blogging.

Case Study 72

Case Study Social Networks Wiki SharePoint 72

Jay Cross's Informal Learning

OCTOBER 21, 2009

He will provide case examples of organisations that are taking advantage of Twitter, blogs, wikis, and other social networking tools. Jay will review the results of the CLO/togetherLearn survey of meta-learning practices and learning culture.

Informal Learning 38

Informal Learning Social Networks Informal Case Study 38

Jay Cross's Informal Learning

FEBRUARY 3, 2010

Jay: Getting an answer from the Help Desk, asking Twitter friends for an answer, looking at a FAQ on a wiki. There’s a lengthy summary of this at Internet Time Wiki. Jay: Learning to walk, talk, eat, kiss, smooch, run or ride a bicycle. Coach: And examples of online informal learning?

Informal Learning 49

Informal Learning Informal Wiki Social Networks 49

Jay Cross's Informal Learning

JANUARY 31, 2009

We’re setting up a corporate FAQ on a wiki to capture and distribute the information we once received from people who are no longer with us. When we wring out costs, I want commitment from senior management to allocate time for people to help one another, exploit the benefits of social networks and converse with one another freely.

Business 36

Business Social Networks Wiki Training 36

Jay Cross's Informal Learning

JULY 12, 2010

. • Root out information hoarding; make sharing the norm (Some companies fire hoarders). • Use social network analysis to locate and break bottlenecks. • Provide workers with smart phones, modern PCs, and internet access. • Seek opportunities to help customers, partners, temporary workers, alumni, and everyone else who works with the company work (..)

Informal Learning 73

Informal Learning Performance Support Informal Support 73