CrossKnowledge

OCTOBER 15, 2015

Business goals relate to a firm’s performance, and include for example profit, productivity, quality, innovation or customer satisfaction. Organizational outcomes: productivity, quality, innovation. More specifically, they can increase customer satisfaction, profit, market growth, productivity and innovation.

ROI 40

ROI Performance Support Performance Blended Learning 40

Count5

OCTOBER 13, 2015

What Eric saw was a broken model—and a waste of time and productivity—and a loss of sales! And they’ve expanded beyond sales people to provide value for customer service folks, field technicians, managers, supervisors, university students, and others. Eric first had the idea for a reinforcement tool way back in 2002 or 2003.

Sales 40

Sales Research eLearning Strategy eLearning Tools 40

Convergence Training

APRIL 22, 2019

You know…digital disruption, technology is moving on, our customer’s expectations are shifting. But more and more, aviation is going digital and thinking about and servicing customers more effectively using digital technology and innovation. We need to be able to respond to all of these things for our businesses to thrive.

Organization 65

Organization Diversity Training Learning Environment 65

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