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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Use this as a valuable resource to successfully initiate a learning analytics approach within your company. You’ll discover: The basic concepts of learning analytics. How to use learning analytics for evaluation. What metrics and sources to use in implementing learning analytics. Level 2: Learning.

Analytics 130
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8 Key Considerations for Designing Effective Application Training Courses in IT Companies

Hurix Digital

Clear Learning Objectives: Define clear, specific, and actionable learning objectives for the course. skill-based (focuses on practical abilities and competencies), and attitude-based (shapes attitudes and beliefs around aspects of work). Typically, objectives are knowledge-based (imparts knowledge, facts, etc.),

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Learning 2014: Mobile and Social Opportunities

CLO Magazine

Every other month, market intelligence firm IDC surveys Chief Learning Officer magazine’s Business Intelligence Board on a variety of topics to gauge the issues, opportunities and attitudes that are important to senior learning executives. There is more consensus about measurement.

Mobile 78
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Cultivate a Culture of Customer Service

CLO Magazine

To do that, everyone in the region needed to learn new skills, attitudes and behaviors. As a result, they started from scratch to devise a new customer service management training program for the entire western region that would be measured by a simple metric: a Net Promoter Score. Did They Like It?

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Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. The conversation was followed by a lively networking session — a great opportunity to meet individuals with progressive insight on the learning industry.