IT Training Department Blog

OCTOBER 12, 2023

By harnessing the power of data, organizations can better assess how their employees engage with training materials, identify knowledge gaps, and tailor the learning experience to the individual. Corporate learning analytics takes traditional training evaluation methods to new heights, offering a holistic view of the learning journey.

Analytics 115

Analytics Compliance Training Effectiveness Training 115

CLO Magazine

APRIL 19, 2017

“Building Competitive Advantage With Talent — Part 1: An Introduction to Talent Strategy,” an April 2015 Bersin by Deloitte report, showed that only about 10-15 percent of companies possess learning and development programs that are properly aligned with strategy and outcomes.

Learning Strategy 97

Learning Strategy Action Learning Strategy Blended Learning 97

CLO Magazine

SEPTEMBER 11, 2013

Learning and development organizations can adopt business metrics such as profitability, top-line revenue growth and bottom-line improvements instead of simply measuring correlations. Proponents of strong program evaluation argue that learning goals must be aligned with key performance indicators, or KPIs.

Metrics 54

Metrics Behavior Leadership Consulting 54

CLO Magazine

OCTOBER 11, 2013

But, as he partnered with Linkage principal consultant Madelyn Yucht, they realized that customer satisfaction scores would only go up when quality of process execution and delivery improved. Editor’s note: the author works for Linkage). Further, the positive effects of the training had to be measurable and have a lasting effect.

Customer Service 61

Customer Service Services Culture Custom 61