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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. Conflicting working styles across diverse teams. Uncertainty around professional etiquette norms. Sameer’s Story.

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Generational Differences in the Workplace: A 2022 Guide

KnowledgeCity

In a workplace where people of different generations work together, there is a chance for conflict due to the attitudes, values and beliefs of the different age groups. In the workplace, different generations can have vastly different work styles. Working Styles. Stereotyping. More Resources.

Guide 52
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The Top 10 Ways to Enhance Soft Skills with Employee Training

learnWorlds

This makes sense, considering that a bad hire can cost up to 30% of their annual salary – a relatively high percentage that can be detrimental to any business. Your employees can learn how to use their imagination and propose original ideas either to improve business processes or upgrade your product or service. Collaboration.

Skills 52
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How to Retrain for a Second Career

CLO Magazine

When factored into learning design, understanding employees’ personalities and what motivates them at work can make it easier to retrain an individual. In today’s dynamic business landscape, many have defined their career and success by their job title and skills, only to wake up one morning obsolete. But according to Naomi L.

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What Is a Behavioral Assessment & How to Conduct It

ProProfs

This assessment can throw light on employees’ personality traits , attitudes, working styles, adaptability, willingness to learn, and leadership capacities. These pre-employment and pre-training behavioral assessments help you measure the following in employees: Attitude. Adaptability. Team player. Analytical skills.

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10 Competency Management Systems

Ed App

This software has a Powerpoint converter that will turn those presentations into mobile-friendly lessons in a few minutes. The Polaris competency management system is built around a team that can work with employees from various departments of your company to understand their problems and gain their support. Well, it’s free.

System 40
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How to Conduct a Customer Service Assessment

ProProfs

Customer service assessments provide a quick and easy way to analyze skills and attitudes crucial for customer service roles. Besides product knowledge, customer service agents must also be aware of the policies and regulations of the business. Friendly attitude . View This Assessment. Email Etiquette. Emotional intelligence.