Customer Complaints, How to Avoid the Traps
JANUARY 5, 2011
Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. Integration with 3rd party tools – “Yeah, typically we haven’t had a problem. I expect nothing less from the vendor. At one time, vendors were honest, stating “white papers as marketing materials. A white paper is a marketing tool.